Hello, Some of my users have two or more email addresses they can use to submit requests to RT. To allow for this, I currently allow RT to create accounts for unknown email addresses, and have installed MergeUsers.
I'd like to add the email addresses to the accounts prior to requests coming from them, so that I could restrict usage, and avoid spam ticket requests. I did a little searching to see if I could find where the merged email addresses are stored, then decided maybe a kind knowledgeable member of the list would help me out. Is this stored in the database? I did a little digging, but didn't see anything promising. Any help would be appreciated. Regards, Sandra