Ulf, Reminders are Tickets with the type = "reminder" and they are linked to other tickets via the LINKS table like any other ticket relationship.
Your problem could stem from the fact that the older versions of RT did not automatically resolve a reminder when the ticker was resolved (not a problem now) so you could have reminder left over from before that was linked to a ticket that is now resolved. Just a thought. Kenn On Sun, Mar 11, 2012 at 12:05 PM, Ulf Zimmermann <u...@openlane.com> wrote: > We went recently through an upgrade from 3.2.2 to 4.0.5. > > After the upgrade someone created a reminder. It now shows "Couldn't find > Ticket for reminder 75710. Please contact administrator." I tested a > reminder on another ticket, that one is working fine, but I can't find how > it is linked to the ticket I created on in the database. I was trying to > find that, so I can figure out the 75710, why it can't find it's relation. > So far the user, who created the reminder hasn't gotten back to me on which > he created it. > > Ulf. > >