> On Mon, Mar 12, 2012 at 14:19, Arthur Rance <[email protected]> wrote:
> > Hello,
> >
> >
> > When I read a ticket through the self-service, I can see the real name of
> > the guy who replies. Is it possible to hide it ?
>
> By adjusting ShowUser component that is used to display user entries
> in the web interface.
>
> By adjusting ShowHistory component and sub-components.
Thanks.
New problem : When the customer replies through the self-service, the quoted
text is introduced by :
$self->loc("On [_1], [_2] wrote:", $self->CreatedAsString,
$self->CreatorObj->Name)
How to hide "$self->CreatorObj->Name" when he is in the group "Staff" ? Is
there a best way ? Is there an easiest way ?
