I played around with some different queries, based on your earlier comment. I was able to get a chart to display as expected when I did a simple search for a string in the subject line.
Subject LIKE 'String: ' Can I provide you any more data about this problem? On Mar 15, 2012, at 1:31 PM, Thomas Smith wrote: > This is the simplest query that I've tried that doesn't work. > > Updated = 'yesterday' > > On Mar 15, 2012, at 1:24 PM, Ruslan Zakirov wrote: > >> Hi, >> >> I recall similar bug and it was related to query you use to search for >> tickets. Send us full query, use advanced page of the query builder. >> >> On Thu, Mar 15, 2012 at 20:42, Thomas Smith <[email protected]> wrote: >>> Hi, >>> >>> CentOS 4.8 >>> RT 4.0.2 >>> >>> I'm working on setting up some saved graphs and am getting the error >>> mentioned in the subject. >>> >>> What I do is build my query and run it to ensure that it displays the >>> expected results. Then I click on "Chart" to graph the data and it displays >>> "No tickets found." >>> >>> Not really sure what to do with this, I've Googled and didn't really find >>> anything relevant to the problem. >>> >>> Any help would be appreciated. >>> >>> Thank you, >>> >>> ~ Tom >> >> >> >> -- >> Best regards, Ruslan. >
