Re: [rt-users] Queue change scrip not working

[Jean-Christophe Boggio]

Gerard,

Le 16/03/2012 16:20, Gerard FENELON a écrit :

In my template, I use

    my $action = "Queue changed to " . $Ticket->QueueObj->Name ;

$Ticket->QueueObj->Name gives you the name of the NEW queue.

Perfect, thanks a lot.

You could also use $Transaction->Description which does all the work for you,
This gives something like

    Queue changed from AAA to BBB by XXX

I would have but it's not translated and we have non-english users.

Best regards,