Kevin, > Make a custom fields collection, LimitToLookupType and also use Limit to limit on > the Name. Call CustomFields on a Ticket or User object and then Limit that collection to a > particular name.
Somehow I was perceiving using RT::CustomFields as not very efficient way to do it. I was afraid it would be scanning all fields, but I can now see that the filters there can work pretty well even on the SQL layer. Thanks. Maciek
