On 03/23/2012 07:59 AM, Dan Baines wrote: > Is there any extra config that needs to be added, to get this working > properly, as I only had the ParseNewMessageForTicketCcs flag enabled, > and then a few RTAddressRegexp entries to cover all of the RT queues?
Nope. I suspect your RTAddressRegexp isn't actually matching the queue address. Please show us your config. Thomas
