Make sure the noauth folder is owned by the web user. And I think after the change you need to delete mason cache.
Someone correct me if I'm wrong. I think my initial installation I had this issue and it was the fix. Sent from my mobile device. On Mar 28, 2012, at 6:45 PM, ahmad shaban <[email protected]> wrote: > > Dear , > I installed a new version of rt 4.0.5 on Ubuntu with MySQL database. > After login with root I receive no response , just redirects me to > /NoAuth/Login.html ..i have review the configuration as below > > > > site config > > Set( $rtname, 'rtsystem'); > Set($Organization, "rtsystem.ipmagix.com"); > Set($Timezone, 'Africa/Cairo'); > #Set($WebBaseURL, "http://rtsystem.ipmagix.com/";); > #Set($WebPath,"/"); > Set($WebDomain,'10.10.1.110'); > Set($SendmailPath, "/usr/lib/sendmail"); > Set($LogToSyslog, ''); > Set($LogToFile, 'debug'); > Set($LogDir, '/opt/rt4/var/log'); > Set($LogToFileNamed , "rt.log"); > > VirtualHost config > > <VirtualHost *:80> > ServerAdmin webmaster@localhost > ServerName rtsystem > > DocumentRoot /opt/rt4/share/html > AddDefaultCharset UTF-8 > ErrorLog /opt/rt4/var/log/apache2.error > TransferLog /opt/rt4/var/log/apache2.access > SetHandler /opt/rt4/sbin/rt-server.fcgi > AddHandler fastcgi-script fcgi > ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/ > <Location /NoAuth/images> > SetHandler default > </Location> > <Location /> > Order allow,deny > Allow from all > > AddDefaultCharset UTF-8 > > SetHandler perl-script > PerlResponseHandler Plack::Handler::Apache2 > PerlSetVar psgi_app /opt/rt4/sbin/rt-server > </Location> > <Perl> > use Plack::Handler::Apache2; > Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server"); > </Perl> > </VirtualHost> > > apache2.access log > > [28/Mar/2012:15:50:58 +0200] "GET / HTTP/1.1" 200 1696 > [28/Mar/2012:15:50:59 +0200] "GET /NoAuth/images/bpslogo.png HTTP/1.1" 200 > 3929 > [28/Mar/2012:15:50:59 +0200] "GET /NoAuth/css/print.css HTTP/1.1" 200 989 > [28/Mar/2012:15:50:59 +0200] "GET > /NoAuth/js/squished-6812ec8beec9403a8b720b6be4f3d8c9.js HTTP/1.1" 200 62655 > [28/Mar/2012:15:50:59 +0200] "GET > /NoAuth/css/aileron-squished-14db9fc647cded1a2cab3bdfc63aad2f.css HTTP/1.1" > 200 15297 > [28/Mar/2012:15:51:00 +0200] "GET > /NoAuth/css/web2/images/background-gradient.png HTTP/1.1" 200 394 > [28/Mar/2012:15:51:05 +0200] "POST /NoAuth/Login.html HTTP/1.1" 200 26 > [28/Mar/2012:15:51:14 +0200] "OPTIONS * HTTP/1.0" 200 - > [28/Mar/2012:15:51:20 +0200] "OPTIONS * HTTP/1.0" 200 - > > rt.log > > [Wed Mar 28 13:50:39 2012] [debug]: RT's GnuPG libraries couldn't > successfully read your configured GnuPG home directory > (/opt/rt4/var/data/gpg). PGP support has been disabled > (/opt/rt4/sbin/../lib/RT/Config.pm:595) > [Wed Mar 28 13:50:39 2012] [debug]: The RTAddressRegexp option is not set in > the config. Not setting this option results in additional SQL queries to > check whether each address belongs to RT or not. It is especially important > to set this option if RT recieves emails on addresses that are not in the > database or config. (/opt/rt4/sbin/../lib/RT/Config.pm:454) > [Wed Mar 28 13:51:05 2012] [info]: Successful login for root from 10.10.1.106 > (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:670) > > > So please if you have any idea please feed me back > BR > Ahemd Shaban > >
