Re: [rt-users] Accent (diacritic) in attachment name -> diacritic in transaction subject broken

[Pavel Sidlo]

Hi Thomas,

applying patch solved the problem.

Thank you a lot for your help.

Best regards,

Pavel Sidlo
e-mail: pavel.si...@topdigital.cz

Dne 3.4.2012 16:51, Thomas Sibley napsal(a):

On 04/01/2012 02:46 PM, Pavel Šidlo wrote:

I have problem with diacritic (accent) encoding (non English characters)
for Czech language.

Subject with diacritic is broken when I add file attachment with
diacritic. In test case I did:
- attached PŘÍLIŠŽLUŤOUČKÝKŮŇÚPĚLĎÁBELSKÉKÓDY.bin with any content

- filled subject PŘÍLIŠŽLUŤOUČKÝKŮŇÚPĚLĎÁBELSKÉKÓDY

- sent it as Correspond or Comment

- subject in RT frontend is set to:
PŘÍLIŠŽLUŤOUČKÝKŮŇÚPĚLĎÁBELSKÉKÓDY

- subject in Correspond e-mail notification is wrong:
PŘÍLIŠ ŽLUŤOUČKÝ KŮŇ ÚPĚL ĎÁBELSKÉ KÓDY

I believe this bug was recently fixed on the branch
4.0/unicode-transaction-subjects
<https://github.com/bestpractical/rt/compare/4.0-trunk...4.0/unicode-transaction-subjects>.

The branch hasn't been merged yet, pending some discussion of a larger
fix, however you can try applying the following patch and see if it
fixes your problem:

     curl https://github.com/bestpractical/rt/commit/57ea0c02.patch \
        | patch -p1 -d /opt/rt4

You'll need to restart RT after the patch succeeds.

Thomas