On Fri, Apr 06, 2012 at 09:35:11AM +0700, Luong Bui Duc wrote: > I'm trying to configure RT 4.0 to send all outgoing mails using HTML > instead of plain text to > include all hyperlinks/tables. I edited Sendmail.pm to following: > my $type = 'text/html'; > RT now send all emails in HTML but all formatting is still lost, could you > pls let me know > which part handles HTML stripping for reply/comments? Thanks
This is documented in docs/customizing/templates.pod - your change will break things. You should be able to find many emails to the list about html mail that point to this piece of documentation with a quick search. -kevin
pgprNfOTgcThw.pgp
Description: PGP signature
