On Mon, Apr 9, 2012 at 3:35 PM, Paul Tomblin <[email protected]> wrote:
> I have a ScripAction that activates when a ticket is resovled. If I set a > custom field and resolve the ticket on the web site ( > http://localhost:8080/Ticket/Modify.html?id=1), I'm trying to pull out > the new custom field value in the Scrip using > > # Find the custom field "myCustom" > my $myCustom = $ticket->FirstCustomFieldValue("myCustom"); > $RT::Logger->debug("custom field = ". $myCustom); > > but it never gets the value. Is there somewhere else I need to look for > that custom field? Is it in the TransactionObj instead? Am I going to > have to use TransactionBatch for this? > > If anybody cares about this, yes, I had to use TransactionBatch. -- http://www.linkedin.com/in/paultomblin http://careers.stackoverflow.com/ptomblin
