Thanks, but my problem with that approach is that records of a specific software license can disappear along with a computer. Since there are times when I'd be moving licenses from one computer to another, I'd prefer for a software license to be a separate entity that can be unlinked from one computer and linked to another, but it'll always exist unless it's intentionally removed.

It sounds like I'm stuck with using a unique name, so I'm thinking that I'll probably append the name with part of the product key or something.

Thanks for the suggestions!

Darren

On 12-04-11 11:52 AM, Paul Muther wrote:
Hello. What we have been doing is track the software as custom fields attached 
to hardware records. The custom fields have values for versions of office apps 
etc.

PM


On Apr 11, 2012, at 9:45, Darren Hildebrand<[email protected]>  
wrote:

Hello,

I'm looking at using RT AssetTracker module for tracking our hardware and software 
licenses.  It does exactly what I'd like for hardware, but I'd also like to track 
software licenses.  The problem that I'm running up against is that each asset name field 
must be unique.  For example, if I'm tracking Windows licenses, I'd like to be able to 
have 20 assets called something like "Windows 7 Professional (64-bit)" with 
separate Asset IDs and product keys, and then I'd link them to the workstations that they 
run on.  Is there any way to accomplish something like this?  If not, how do people 
generally go about tracking software licenses with the RT Asset Tracker?

Please let me know if I'm approaching this from the wrong angle completely - 
I'm open to suggestions.  Thanks!

Darren

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