Hi,
It looks like the issue I have with those extra "[critical]"
messages may be resolved by a newer version that Kevin has released as a
dev release.
Without modifying my original configuration the release candidate
from March 2012 reports only the "[info]" output.
-Scott
On 4/9/2012 4:58 PM, Thomas Sibley wrote:
On 04/09/2012 04:50 PM, Scott Pestana wrote:
[Mon Apr 9 19:51:49 2012] [critical]:
RT::Authen::ExternalAuth::LDAP::CanonicalizeUserInfo : Search for
(&(|(objectClass=posixAccount)(objectClass=account))([email protected]))
failed: LDAP_NO_SUCH_OBJECT 32
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:232)
[Mon Apr 9 19:51:49 2012] [critical]:
RT::Authen::ExternalAuth::LDAP::CanonicalizeUserInfo : Search for
(&(|(objectClass=posixAccount)(objectClass=account))(uid=USERID))
failed: LDAP_NO_SUCH_OBJECT 32
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:232)
You'll note these errors are from RT-Authen-ExternalAuth, not
RT-Extension-LDAPImport. Please show us the config for ExternalAuth.
For each user we get the above two "critical" errors, and the below
"info" message (which I don't mind aside from the "Disabled" part):
Those critical errors are passed along from your LDAP server.
[Mon Apr 9 19:51:49 2012] [info]:
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: ,
EmailAddress: [email protected], ExternalAuthId: USERID, Gecos:
USERFULLNAME, Name: USERID, Privileged: 1, RealName: USERFULLNAME
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:651)
This is just an informational message. Disabled: is blank, so that's fine.
When I inspected the MySQL tables that were created, I found that
all the users appeared to be created as I wanted. I am having trouble
with the Web view at the moment, so I need to verify them through that
view as well.
This is probably because you're only looking at privileged users in the
admin interface and LDAPImport creates unprivileged users. You can
search for them using the form on the admin page.
Thomas
--
N. Scott Pestana
IT Infrastructure
Linguamatics
275 Grove Street, Suite 2-400
Newton, MA 02466
Tel: +1-774-571-7135
US Tel: +1-617-674-3256
UK Tel: 011-44-1223-421360
UK Fax: 011-44-1223-421361
Web: www.linguamatics.com
