On 04/12/2012 10:07 AM, Stephen J Alexander wrote: > I'm looking for a way to keep RT from emailing unprivileged users. > > We have set up our RT installation such that "privileged users" means > our internal personnel; "unprivileged users" means customers.
You're probably best off doing this at the MTA level. Do all your internal staff have an email address with a common domain? If so, your MTA can relay for that domain, but reject anything else from RT. > PS: If there is a way to keep the "RT Itself" notifications about > having sent emails from showing in the ticket history, I would also > like to suppress that. Don't grant the ShowOutgoingEmails right. Thomas
