On Tue, Apr 17, 2012 at 19:20, David T. Grayston <davi...@u.washington.edu> wrote: > Hi all, > > > > I’m new to RT and we’re in the process of evaluating and setting up RT > (v4.0.1/Ubuntu) – one suggestion I got was if the SelfService site for > unprivileged users would first land on the Create New Ticket vs Open Tickets > page. > > > > I poked around the /share/html/SelfService and see that the Open Tickets is > the index page and the tab/menus reflect this also. I think could change > that (make Create New Ticket the index page) but I was considering that > changing the initial redirect only would be better. But I can’t seem to find > if there is a configuration setting or where in the code this redirect to > SelfService happens. > > > > Any suggestions on this customization or where to possibly modify the > redirect to the SelfService page is appreciated. >
ShowRequestedPage function in lib/RT/Interface/Web.pm. > > > David > > > > ------------------------------------------------------------------ > David T. Grayston Systems & Database Administrator > > University of Washington School of Public Health > > Office of the Dean -- Best regards, Ruslan.