(Only sent out a private answer before, reposting to rt-users) Hi Alex,
the cool thing about my integration toolkit is, that it does not use SQL at all. It uses the REST Interface (see "Ticket Search") described here: http://requesttracker.wikia.com/wiki/REST Among other data you get the "TimeWorked" field already calculated ;-) The Queries used in Jasper are written in RTRIQL which itself is a superset of the Query Builder Query Language (which means you can use any Query Builder query from RT you already have). I have also updated the installation instructions on http://projects.boksa.de/RT-Jasper after some feedback (Thx Marco!). Looking forward to you feedback Benjamin Am 27.04.2012 um 12:09 schrieb Alex Rhys-Hurn: > Dear Benjamin, > > Thanks for all the hard work. > > I have in fact played with Jasper and RT before. > > I gave up as the reports I was trying to generate were to do with time worked. > > RT seems to have two different places where time is recorded and calculated, > and so querying the DB gets complicated. > > Does your integration of Jasper with RT make this clearer / easier? > > or do you have any example SQL queries for reporting on Time worked in RT? > > Thanks so much, > > Alex > > From: "Benjamin Boksa" <mailingli...@boksa.de> > To: "Albert Shih" <albert.s...@obspm.fr> > Cc: rt-users@lists.bestpractical.com > Sent: Thursday, 26 April, 2012 10:59:37 PM > Subject: Re: [rt-users] Announcing RT-REST and RT-Jasper [was: RT and > JasperReports Server Integration (got it working, anyone interested?)] > > Hi Albert, > > you can generate any kind of reports supported by JasperReports Server. > RT-Jasper provides the DataSource necessary to query RT for tickets (the > ticket's data can be used in the reports). > > Regarding your questions: > > 1) See the private mail I sent you. > 2) No. > > If you have further questions just let me know. > > Greetings from Cologne > > Benjamin > > > > > Am 26.04.2012 um 21:28 schrieb Albert Shih: > > > Le 22/04/2012 ? 19:11:23+0200, Benjamin Boksa a écrit > > Hi. > > > >> > >> it's done :-) I have setup two GitHub repositories to host everything you > >> need to run you own RT an JasperReports Server integration: > >> > >> > >> RT-REST: http://projects.boksa.de/RT-REST/ > >> RT-REST is a Java class library to interact with RT: Request Tracker's > >> REST Interface. > >> > >> RT-Jasper: http://projects.boksa.de/RT-Jasper/ > >> RT-Jasper is a toolkit to integrate RT: Request Tracker as a queryable > >> data source in JasperServer. > >> > >> > >> Feel free to give the components a try and let me know what you think :-) > >> I have chosen to drop full installation instructions in favor of a demo > >> system (see the RT-Jasper page for more information) and I assume you > >> already have a RT installation to play with. To learn how to install > >> JasperReports Server please refer to > >> > >> http://sourceforge.net/projects/jasperserver/files/JasperServer/JasperServer%204.5.0/JasperReports-Server-CP-Install-Guide.pdf/download > >> . > >> > >> To help you with your questions I'll try to be around in #rt on > >> irc.perl.org . > >> > >> I am really curious to see what you will say about my work and I hope > >> there will be enough users using it to ensure a constant flow of great > >> ideas and improvements. > >> > >> Enjoy the rest of your weekends :-) > >> > > Big thanks for your works. > > > > Two questions before I spend lot of time to understand your works : > > > > 1/ What kind of reports can we have (I never heard of jasper, only > > the city in Canada ...;-) ). I didn't find your demo jasperserver > > ...:-( > > > > 2/ Is they are anything to modify on the RT server ? > > > > thanks again. > > > > Regards. > > -- > > Albert SHIH > > DIO bâtiment 15 > > Observatoire de Paris > > 5 Place Jules Janssen > > 92195 Meudon Cedex > > Téléphone : 01 45 07 76 26/06 86 69 95 71 > > xmpp: j...@obspm.fr > > Heure local/Local time: > > jeu 26 avr 2012 21:25:37 CEST > >
