On Mon, May 7, 2012 at 11:50 PM, Mario <[email protected]> wrote: > Hello, > I need to put in the ticket page additional user info that I get with a rest > web > service. > > How can I do it with Request Tracker?
Two ways: 1) Javascript on Ticket's page gets the data and puts it all on the page. 2) RT server gets the data and puts it into RT's page(s). In both cases you use callbacks. In first case to place JS into page. In second case to place HTML. > > > Thanks, > Mario > -- Best regards, Ruslan.
