Hi, That email is already in use. Search mailing list archives, it's answered several times.
On Sat, May 5, 2012 at 2:06 PM, Koustubha Kale <[email protected]> wrote: > Hi > I am in a situation where multiple users share a common email address. > But when I try to create the users through the web interface, it gives > me a message "User could not be created: Email address in use" > Is there any way we can have a common email address for multiple users in RT? > > Regards, > Koustubha Kale -- Best regards, Ruslan.
