Dominic - thanks for the reply. A few more clicks got me to this page, https://launchpad.net/ubuntu/+source/request-tracker4/4.0.5-2/+build/3460357
That has the *.deb files for RT 4.0.5 Quantal. I restored my server back to the 4.0.4 install and dpkg with these new *.deb files. All appears to have gone ok but I wasn't prompted about upgrading the database at the end from 4.0.4 - did it happen automatically? Thanks David ------------------------------------------------------------------ David T. Grayston Systems & Database Administrator University of Washington School of Public Health > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- > boun...@lists.bestpractical.com] On Behalf Of Dominic Hargreaves > Sent: Friday, May 11, 2012 10:26 AM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] RT update from ubuntu distro > > Hi, > > That's the Debian source package. You can rebuild the binary packages if you > want, but I suspect the prebuilt binary packages will be adequate (look for > request-tracker*4.deb and rt4-*.deb). > > On Fri, May 11, 2012 at 05:21:21PM +0000, David T. Grayston wrote: > > Thanks for the reply - I did download 4 files from the quantal dev > > release, > > > > request-tracker4_4.0.5-2.dsc > > request-tracker4_4.0.5-2.debian.tar.gz > > request-tracker4_4.0.5-2.orig-thrid-party-source.tar.gz > > request-tracker4_4.0.5-2.orig.tar.gz > > > > I opened these up and poked around but I not quite knowledgeable > enough to know how to install from these. Which as you say would be better > than what I've tried. > > > > David > > ------------------------------------------------------------------ > > David T. Grayston?????Systems & Database Administrator University of > > Washington?? School of Public Health > > > > > -----Original Message----- > > > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- > > > boun...@lists.bestpractical.com] On Behalf Of Dominic Hargreaves > > > Sent: Friday, May 11, 2012 12:54 AM > > > To: rt-users@lists.bestpractical.com > > > Subject: Re: [rt-users] RT update from ubuntu distro > > > > > > On Thu, May 10, 2012 at 10:15:03PM +0000, David T. Grayston wrote: > > > > I've attempted to update RT from v4.0.4 to v.4.0.5 - the catch is > > > > the 4.0.4 is > > > from Ubuntu distro (apt-get install request-tracker4). > > > > > > > > I think I've only got one issue at this point and that is the > > > > distro puts > > > RT_SiteConfig.pm under "/etc/request-tracker4" not "${RTHOME}/etc/". > > > I couldn't find a configuration setting for ./configure or one in > > > config.layout that could be set for this location. > > > > > > The Debian patches include a custom config.layout for this, not > > > included upstream since it doesn't make sense to overwrite the > > > Debian package files with local installations. I strongly recommend > > > that you either stick with the Debian packages (and you can look at > > > installing > > > 4.0.5 from quantal, the current Ubuntu development release, if you > > > particularly need it) or switch to a "vanilla" installation in > > > /opt/rt or wherever makes most sense, not colliding with the packaged > version. > > > > > > > Perhaps minor issue since I can just move RT_SiteConfig.pm to the > > > > default > > > folder but it may confuse me down the road. > > > > > > If you've done a local install over the top of the Debian package > > > you are almost guaranteed confusion later (such as when an update is > > > released to 12.04. or when you upgrade to a newer Ubuntu release). > > > > > > -- > > > Dominic Hargreaves, Systems Development and Support Team > Computing > > > Services, University of Oxford > > -- > Dominic Hargreaves, Systems Development and Support Team Computing > Services, University of Oxford