Le 14/05/2012 ? 23:27:32+0400, Ruslan Zakirov a écrit > On Mon, May 14, 2012 at 7:39 PM, Albert Shih <[email protected]> wrote: > > Hi all, > > > > > > Is it normal anyone (authenticate thought LDAP or RT account )in the > > selfservice can see any ticket in queue he have access ? > > > > How can I make the user can only see the tickets he submit or he in CC. > > Move ShowTicket right down to Privileged from Everyone and grant the > right to Requestor and Cc role. >
Great thanks. Regards JAS -- Albert SHIH DIO bâtiment 15 Observatoire de Paris 5 Place Jules Janssen 92195 Meudon Cedex Téléphone : 01 45 07 76 26/06 86 69 95 71 xmpp: [email protected] Heure local/Local time: lun 14 mai 2012 22:19:37 CEST
