[rt-users] Is there a shortcut to get the ticket creation comments in a template?

[Paul Tomblin]

I'm currently using this:

{
        my $attachments = RT::Attachments->new(RT->SystemUser);
        $attachments->LimitByTicket($ticket->id);
        $attachments->Limit( ALIAS    => $attachments->TransactionAlias,
                                                 FIELD    => 'Type',
                                                 OPERATOR => '=',
                                                 VALUE    => 'Create',
                                                 ENTRYAGGREGATOR => 'OR',
                                                 CASESENSITIVE   => 1
                                           );

        my $subject;
        my $summary;
        while (my $att = $attachments->Next) {
          $subject = $att->Subject;
          $summary = $att->Content;
        }

       $summary;
}

This is for intermediate reminders, not for the creation, so I can't
use $Transaction->Content()

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