We would like to create a scrip for RT the sends out texts to both my supervisor and I when a ticket arrives afterhours. The text would have ticket #, ticket subject, requestor and a link to the ticket. Any ideas where to start with this? I haven't been able to find anything online regarding this particular setup
David Hollinger III IT Infrastructure Coordinator Handwriting Without Tears (301)263-2700 ext 285 (402)430-3127
