Hi, Grant ShowTicket to Requestor role.
On Wed, May 30, 2012 at 3:32 PM, Asanka Gunasekera <[email protected]> wrote: > Hi my management have come up with this new requirement, apparently this is > unavailable > What they want is, once a ticket gets moved to a deferent queue which the > ticket requester is not a part of, can the requester still look in to the > ticket (status of the ticket) without having permission to the current queue > Thanks and regards -- Best regards, Ruslan.
