On Wed, May 23, 2012 at 06:46:44PM +0000, David T. Grayston wrote: > RT: 4.0.5 > > Set($FriendlyFromLineFormat, "\"%s\" <%s>"); > > In the autoreply email I'm getting "queue description <queue@email>" and > we'd rather have it - > "queue name <queue@email>". I'm not sure how to change this behavior and > from what I've read > it seems we should be seeing the queue name used.
It uses the SenderName for users, but the Autoreply code swaps in the Queue and prefers description. You could make a small code override in local/lib to change the behavior of RT::Action::Notify::SetReturnAddress -kevin
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