On Mon, Jun 04, 2012 at 04:29:01PM -0400, Glenn E. Sieb wrote: > 1) Can I get a spellchecker to work in 4.0.5? We're setting this up > for some people here who require a spell checker, and > Firefox/Chrome's built-in will *not* work with RT's ticket body > boxes. :-/ If this is possible, is there a howto? I've read the > wiki, but they all seem to be for 3.x.x, not 4.
Firefox and Chrome's spellcheckers work fine. In fact, I get the highlighting as I type. If that doesn't work, hold control when you right-click to get to your spellchecker menu. > 2) Is there an extension that lets me define a signature for > separate queues? (It can be only per queue, it doesn't have to be > per-user.) So, a signature that all emails going out from queueA > get, queueB has it's own, queueC it's own, etc. There isn't a feature for this in the message editor, but you could certainly add queue specific Correspondence templates that contain a signature. > 3) I run RT 4.0.5 on my home server, and have since version 2. I set > up 4.0.5 here at work, and I noticed some oddities. The submenu > disappears on submission of a form. (Screen captures are here: > http://www.wingfoot.org/gallery/v/Glenn/ges-misc/RT/, pink is the > work site, brown is the home server) Needless to say, my users are > not liking this, and really, I'm finding it odd. > 4) Possibly related to #3, when I go to Tickets/New Search, I'll > fill out the criteria area, and hit "Add these terms and search".. > blank results. Every time. And no submenu. (So the menu under the > "New Ticket in" button that says "Edit Search" etc.) If I put the > criteria in as "Add these terms" then click "Show results" in the > submenu, I get results. Occasionally, I get the submenu. Oddness. > :-/ There were a few fixes to submenus in 4.0.6. If you have replication recipes for 4.0.6, please file a bug with them. Thanks -kevin
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