You can also use the "Content" parameter in the ticket search. It is slow but it works. Or has that been removed in RT4?
/Johan > -----Original Message----- > From: [email protected] [mailto:rt-users- > [email protected]] On Behalf Of Ruslan Zakirov > Sent: den 7 juni 2012 11:46 > To: Arthur Rance > Cc: [email protected] > Subject: Re: [rt-users] How to search for a response ? > > On Thu, Jun 7, 2012 at 1:01 PM, Arthur Rance <[email protected]> > wrote: > > Hello, > > > > I'd like to search for a ticket where someone answered "my tailor is rich". > > How can I do that ? > > Full text search is activated in config. To make it fast you have to do some > additional steps. > > -- > Best regards, Ruslan.
