Andrew Marosi <amarosi <at> luminance.us.com> writes: > > > Ensure you turned on logging in your siteconfig: > Set($LogToFile, 'debug'); # debug is very noisy > > You can try critical, warning, or error if you don’t want to be overloaded with noise > > Make sure your apache user can write to the log directory > -Andy > > From: rt-users-bounces <at> lists.bestpractical.com [mailto:rt-users-bounces <at> lists.bestpractical.com] On Behalf Of Max McGrathSent: Thursday, May 24, 2012 12:51 PMTo: rt-users <at> lists.bestpractical.comSubject: [rt-users] Problems after upgrade from 3.8.8 to 4.0.6 > > Hi All - > > Just upgraded from 3.8.8 to 4.0.6 this morning. Was kind of a tough upgrade so I ended up doing a lot of different things during the upgrade and I confused myself. The problem I have now is that I'm not entirely sure where RT is getting it's config settings from. Somethings seem to come from /opt/rt4/etc/RT_SiteConfig.pm others don't. I have some custom things in /opt/rt4/local/html/Elements/ and those don't seem to be working. > > When I go out to Tools --> Configuration --> Tools --> System Configuration I am receiving the following error: > > An internal RT error has occurred. Your administrator can find more details in RT's log files. > > /opt/rt4/var/log doesn't have anything in it -- and neither does /opt/rt3_bak/var/log (this is where 3.8.8 resided). As I said, I did many things and directories may not be properly in place.... > > Any advice??--Max McGrathNetwork AdministratorCarthage College262-552-5512mmcgrath <at> carthage.edu >
Change owner for /opt/rt4 to www-data (apache user)
