On 15 Jun 2012, at 17:29, Asif Iqbal wrote: > how do I run this code with a script account which has no account on RT? > > Is it possible to feed a valid account/password in a .rtrc file or something > similar > that the script account will use to connect to RT and generate the report?
Your script is already running without using an account in RT, since you created the RT::Tickets object using $RT::SystemUser. Tim -- The Wellcome Trust Sanger Institute is operated by Genome Research Limited, a charity registered in England with number 1021457 and a company registered in England with number 2742969, whose registered office is 215 Euston Road, London, NW1 2BE.