Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400 2012: > Hello. > > I am struggling with the following problem without a success: task is to > update Created and Started fields of a ticket inside a custom scrip. I have > found SetStarted method, but not SetCreated. Is it possible to update Created > field manually inside a scrip?
Created is set by the RT system when the ticket is created, and can't be updated manually. - Kevin
