Hello. I have some questions abot GetHeader method. Any help is appreciated.
I have a scrip which retrieves Date header from ticket :
my $Transaction = $self->TransactionObj;
my $date_header = $Transaction->Attachments->First->GetHeader('Date');
This extraction works perfactly. Further in the same scrip I have:
my $ticket = $search->Next # ticket object is retrieved from queue
The question is how to get the same Date header from ticket object? Does the
Transaction/Attachment exist for already created ticket in queue ? Will
Transactions field be useful in this case?
