Make sure you have chown that folder by the web server user -Andy From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Chris Preston Sent: Friday, June 29, 2012 11:19 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Shredder location
Hello all, I am trying to shred some tickets data and when I click on the shredder icon, I get a message Shredder needs a directory to write dumps to. Please check that you have <span class="file-path">/opt/rt3/var/data/RT-Shredder</span> and it is writable by your web server. I created a folder opt/rt3/var/data/RT-Shredder but when I re run I still get the message. What else do I need to do Regards
