Hi, I need some Custom Fields to be filled before users could close a ticket. So i created a scrip "onResolve" which check if CF are blank or not. If so, scrip leave the ticket open. But I would like user to know that it's still open. How can I make the scrip use Web UI to tell user such a thing? same way you can't open a ticket is some CF are mandatory for example.
rgds, -- View this message in context: http://old.nabble.com/Error-message-in-a-scrip-tp34100515p34100515.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
