On Thu, Jul 12, 2012 at 11:30 AM, Michael Polenske <michael.polen...@skm-skyline.de> wrote: > Good morning, > > > > one of our customer sent mistakenly ~50 out-of-office-replies to one ticket > (great …) L > > > > Any idea to delete parts of a ticket ? I tried with shredder, but I don’t > want to delete whole ticket ….
Shredder can delete transactions using Object plugin. In 4.0 you can delete txns with SQL and cleanup everything with rt-validator. > Cheers - Michael -- Best regards, Ruslan.