On Thu, Jul 12, 2012 at 11:47 PM, slamp slamp <slack...@gmail.com> wrote: > Hello, > > I seem to be having an issue with tickets showing in my RT at a glance > page from queues that have been disabled. Is this the desired > behavior? If not where should I start looking?
It's expected and I'm afraid there is no TicketSQL to filter them. > RT 3.8.8 > > Here's the query (I believe this is a canned search) > > Requestor.id = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open' ) -- Best regards, Ruslan.