Yes, I am using the API for reporting.
Can the API report the version of the local RT API being used and the RT version that is running on the remote host?
r. On Sat, 14 Jul 2012, Ruslan Zakirov wrote:
Date: Sat, 14 Jul 2012 23:15:47 +0300 From: Ruslan Zakirov <[email protected]> To: Richard McMahon <[email protected]> Cc: [email protected] Subject: Re: [rt-users] RT config files different instances Even if you can make it work, there is no guaranty it will work acros versions of RT. Do you use RT API for reporting? Ruslan from phone. 14.07.2012 15:22 пользователь "Richard McMahon" <[email protected]> написал: Hello, I have a a few different RT instances and I am running reports remotely, see exampe code below. At the moment I have all the passwords in each report script but I would like to move the DB info and passwords to configuration files and specify the config files as command line options using Getopt::Long. I am considering using the perl module Config::Tiny to read the configuration information. Are there any other suggestions? e.g. should/can I uses RT's own configuration handler. If yes, where is a good place to start? Thiscwould also mean less extra Per modules needed. I will share the reporing scripts when I have finished. e.g this is what I do now: RT::LoadConfig(); # set/change some Config values if host=host1) { RT->Config->Set( DatabaseType => 'mysql' ); RT->Config->Set( DatabaseHost => 'host1.ast.cam.ac.uk' ); RT->Config->Set( DatabaseName => 'rt3' ); RT->Config->Set( DatabaseUser => 'rgm'); RT->Config->Set( DatabasePassword => 'NotaPassword'); RT->Config->Set( LogDir => '/home/rgm/soft/rt/host1/log/' ); } if (host=host2) { } RT::Init(); r. ------------------------------------------------------------------- Dr. Richard G. McMahon | Phone (office) 44-(0)-1223-337519 University of Cambridge | (switchboard) 1223-337548 Institute of Astronomy | (secretary) 1223-337516 Madingley Rd | FAX 1223-337523 Cambridge, CB3 OHA, UK. | mobile 7885-409019 Office: Hoyle 18 | home 1223-359770 ------------------------------------------------------------------- email: [email protected] | WWW: http://www.ast.cam.ac.uk/~rgm [email protected] | skype: richardgmcmahon -------------------------------------------------------------------
------------------------------------------------------------------- Dr. Richard G. McMahon | Phone (office) 44-(0)-1223-337519 University of Cambridge | (switchboard) 1223-337548 Institute of Astronomy | (secretary) 1223-337516 Madingley Rd | FAX 1223-337523 Cambridge, CB3 OHA, UK. | mobile 7885-409019 Office: Hoyle 18 | home 1223-359770 ------------------------------------------------------------------- email: [email protected] | WWW: http://www.ast.cam.ac.uk/~rgm [email protected] | skype: richardgmcmahon -------------------------------------------------------------------
