On Fri, Jul 20, 2012 at 09:24:22AM +0200, Ole Jon Bjørkum wrote: > Ever since we started to use RT (before 3.8.7, now 4.0.4), it doesn't seem > to use the correct > charset for logging. All norwegian characters (aeo/aa) becomes: **. I can > see this because we > have scrips that contain norwegian characters, and every time a scrip is > launched, it is > logged to the Apache log.
How are you logging, Syslog, Screen, File? RT has several different ways to log and it's impossible to test without knowing. > Today I also noticed that if I subscribe to a dashboard with > norwegian characters in its name, the subject of the email sent out also > have this problem (** > instead of ae, o/ or aa). The email body however, has the correct charset. > There is no charset > problems in the web UI. How can this be fixed? Please provide a raw Subject: line so we can see what's going on.
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