On 7/27/12 5:36 AM, "Matthias Henze" <[email protected]> wrote:
>Hi, > >I've to things I'm unable to find out how to get them: > >1. I want to see in "10 highest priority tickets I own" when there is a >new message waiting for a response. There are setting for that in RT4 (look for "UnRead" in the RT config file help. (and make sure to modify RT_SiteConfig, not RT_Config) > >2. I need a "non mail" notification when ever a new message arrives by >preferably XMPP. You can accomplish that by using a scrip. The default one uses a built-in "email" notification. If you can send XMPP notification from perl, you can build a scrip that will do that exact same thing in RT. Jok
