Hi Kevin, I'm using RT 4.0.5 and RTIR 3.0.0rc1. Shouldn't it pick the override up from the RT_SiteConfig.pm file? I looked at the RTIR_Config.pm file and it isn't named any different.
Thanks. -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: 31 July 2012 17:18 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Adding additional WHOIS searches to RT - Nominet On Mon, Jul 23, 2012 at 10:56:59AM +0100, Alex Young wrote: > My RT_SiteConfig.pm: > > Set($whois, { > 6 => { > Host=> "whois.nic.uk", > FriendlyName => "Nominet", > }, > 1 => { > Host=> "whois.iana.org", > FriendlyName => "IANA", > }, > 5 => { > Host=> "whois.ripe.net", > FriendlyName => "RIPE", > }, > 2 => { > Host=> "whois.internic.net", > FriendlyName => "INTERNIC", > }, > 3 => { > Host=> "whois.arin.net", > FriendlyName => "ARIN", > }, > } ); > > The system configuration page is showing the above items under site config. > > It is also showing as RTIR Core config, but without my additional whois > server. When it says "RTIR Core config" that means that RT is choosing the settings from RTIR_Config.pm rather than your override in RT_SiteConfig.pm. This is why it doesn't know to run against your preferred server. I don't think you mentioned your RT/RTIR versions which makes it hard to point at the relevant line in the README about the config values. -kevin > > -----Original Message----- > From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On > Behalf Of Ruslan Zakirov > Sent: 25 June 2012 23:13 > To: Alex Young > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Adding additional WHOIS searches to RT - > Nominet > > On Mon, Jun 25, 2012 at 8:35 PM, Alex Young <alexyo...@housingpartners.co.uk> > wrote: > > Is it possible to add additional WHOIS server providers into RT/RTIR? > > > > None of the included ones will resolve .uk domains, and as most of > > our domains we deal with are .uk it's not hugely useful. > > > > Nominet is the ccTLD for .uk domains and they run a normal whois > > service on port 43. Tried just adding new address and details within > > the RTIR config, but it doesn't seem to work. > > > > Any ideas how to get this working with their WHOIS server? > > It should work just fine with regular whois servers. How does config look > like? Have you checked system configuration page make sure config changes are > active?