On Thu, Aug 09, 2012 at 03:20:26PM -0500, Josh Hopkins wrote: > We have updated our templates to use HTML but have noticed that now users > don't receive > attachments when getting responses. > > I have tried adding the RT-Attach-Message: yes to the top of the template > and then adding > Content-Type:text/html a few lines below it but that just make the whole > email come out in > HTML code. > > Is there a way to have HTML emails work with attachments?
HTML emails and attachments work fine together. Please post your template, I assume you have blank lines in the wrong places. -kevin
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