Is there a way to email an entire ticket, since it was created, based on an email with a key work in the subject like /*HISTORY*/ for the given ticket number? Similar to the history screen.
Thanks in advance. Paul
Is there a way to email an entire ticket, since it was created, based on an email with a key work in the subject like /*HISTORY*/ for the given ticket number? Similar to the history screen.
Thanks in advance. Paul