On Tue, Aug 28, 2012 at 04:02:42PM +0000, Shane Duignan wrote: > MTA is : > > Subject: [queue #278] document (Aug 2012) > From: "admin via RT" <[email protected]> > Reply-To: [email protected] > In-Reply-To: References: <[email protected]> > Message-ID: <[email protected]> > Precedence: bulk X-RT-Loop-Prevention: queue > RT-Ticket: queue #278 Managed-by: RT 3.8.4 (http://www.bestpractical.com/rt/) > RT-Originator: [email protected] > To: [email protected], [email protected], [email protected] > MIME-Version: 1.0 > X-RT-Original-Encoding: utf-8 > Date: Tue, 5 Aug 2012 09:02:26 +0000 > RT-Attachment: 278/221/497 > Content-Type: text/plain; charset="utf-8" > Content-Transfer-Encoding: 8bit > > Not sure where the problem is as I changed neither the hostname nor the RT > config. > > How can I change it from viewing www-data as part of the outgoing mail?
That looks like RT's record of the outgoing mail, not an actual mail header. You may want to read about $SetOutgoingMailFrom in RT_Config.pm and the documented possible failures there. -kevin > ----- Original Message ----- > > From: "Shane Duignan" <[email protected]> > To: [email protected] > Sent: Thursday, 23 August, 2012 11:47:55 AM > Subject: Invalid domain, status=bounced for email through ticket on RT 3.8.4 > > > > Hello, > > > I cannot send an email with attachment via a RT ticket. This is the error > message in the logs: > > Aug 23 09:26:42 MAIL-01 postfix/smtp[29806]: 9DD441D5362: to=<[email protected]>, > relay=mx.eon.ie[XX.XXX.XXX.XXX]:25, delay=0.91, delays=0.07/0/0.21/0.62, > dsn=5.1.0, status=bounced (host mx.eon.ie[XX.XXX.XXX.XXX] said: 550 5.1.0 > q9Sg1j02P2zd5X8019SgxU invalid domain (in reply to MAIL FROM command)) > > The destination mail server recognises the smtp request as coming from > invalid domain however I can send mail from my own account without using RT > with no issues. > The requestors have the correct email address in the ticket. > > Any ideas how to correct this? > > > > > -- > > > > > > > > > > > > > Shane Duignan > Security Support Engineer > > > > Office: +353 (0)1 877 0338 > > E-mail: [email protected] > Website: http://www.jumper.ie > > > This communication, including any attachments, is intended only for the > recipient(s) named above. It may contain privileged, confidential or > otherwise protected information and should not be read, copied or otherwise > used by any other person. If you are not the named recipient please contact > the sender and delete the email from your system. > > It should be noted however that communications via the Internet are not > secure and it is the responsibility of the recipient to ensure that the > onward transmission, opening or use of this message and any attachments will > not adversely affect its systems or data. No responsibility is accepted by > Jumper Consulting Investment Ltd. in this regard and the recipient should > carry out such virus and other checks as it considers appropriate. All > content and attachments in this email belong to Jumper Consulting Investment > Ltd .
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