2012/9/4 Thomas Sibley <[email protected]>
> On 09/04/2012 05:52 AM, Raphaël Berlamont wrote:
> > This problem appeared yesterday, the last package update was done on
> > July 20th, and the last RT update, 4.0.7, was done 6 days ago.
>
> What version of RT did you upgrade from?
>
4.0.6 (was 4.0.5 a week earlier)
> If you go to the system configuration page, what's the value of
> MailCommand?
>
MailCommand 'sendmailpipe'
>
> > The only changes in RT I can notice are :
> > - more users ;
> > - news scrips and template.
>
> Do you mean new templates provided by the RT upgrade, or new templates
> you've made? If the latter, please send the templates along.
>
New template i've set up, very basic though (sorry, French here ;)) :
=================
Subject: {$Ticket->Subject} : pris en charge par { $Ticket->OwnerObj->Name }
Bonjour,
Votre demande n°{$Ticket->id} ({ $Ticket->SubjectTag }) vient d’être prise
en charge par { $Ticket->OwnerObj->Name }.
Vous pouvez suivre l’avancement de votre demande en vous connectant sur
{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
Il n’est pas nécessaire de répondre à ce message.
--
L’équipe de test
[email protected]
=================
--
Raphaël Berlamont
