Thanks Matt, that might just have done it. I set it for the Privileged Users group, so anyone who needs to do something in there should now be able to. I'm getting the users to test now -- thanks again!

On version 4, there is a permission called "ShowConfigTab" which is
also required. If memory serves, that was the same on 3.8.

-Matt

On Thu, Sep 6, 2012 at 11:28 AM, Jason Marshall <[email protected]> wrote:
Hi all, I'm using rt-3.8.8.  Looking at the permissions I can grant, I
thought this would be pretty simple.  I granted Modify and Admin rights on
the custom field itself, but at this point a Configure menu doesn't even
appear on the left side of the users' screens.  Is there something else I
need to grant for that menu to show up?  Thanks, and sorry if this is
something stupid -- I've googled all the words I can think of, and nothing
has helped so far...

---
Jason Marshall
IT Manager
Kelman Data Management



---
Jason Marshall
IT Manager
Kelman Data Management
403.294.7557

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