On Wed, Sep 05, 2012 at 05:44:41PM -0700, Karl Banasky wrote: > > Description: On Correspond Notify Owner > Condition: ONCorrespond > Action: NotifyOwner > Template: Global:CorrespondNotifyOwner > Stage: TransactionCreate > > Error message ( from /var/log/messages): > > Sep 5 17:02:06 itsys RT: error: unexpected end of header > (/opt/rt4/sbin/../lib/RT/Template.pm:387) > Sep 5 17:02:06 itsys RT: error: unexpected end of header > (/opt/rt4/sbin/../lib/RT/Template.pm:387) > Sep 5 17:02:06 itsys RT: error: unexpected end of header > (/opt/rt4/sbin/../lib/RT/Template.pm:387) > Sep 5 17:02:06 itsys RT: error: unexpected end of header > (/opt/rt4/sbin/../lib/RT/Template.pm:387)
These imply you have a Template with text all the way at the top, rather than leaving a blank line. Or an otherwise an invalid template. > The last part has "#012" which is ASCII code for a "RETURN" so it should > read, I think, like this" > Sep 5 17:02:06 itsys RT: Scrip Prepare 1 died. - Require of RT::Action::d > failed. > Can't locate RT/Action/d.pm in @INC (@INC contains: > /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5 > /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl > /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) > at (eval 1809) line 3. Check your Scrips and ScripActions tables, this implies that there's a ScripAction with an invalid ExecModule. -kevin
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