Hi Hans, We use rt in this manner. Create a queue and group per customer; associate the users with the group, assign group perms to the queues and you're cooking with gas.
Regards, Chris Herrmann Far Edge +612 84251400 +614 03393309 http://www.faredge.com.au -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
