Hi, What version of RT are you using? For us it requires that root enters their own password to change a user password (4.07).
Regards Regards Chris O'Kelly Web Administrator Minecorp Australia P: 07 3723 1000 M: 0450 586 190 Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110 www.minecorp.com.au Sent Via a Mobile Device. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Robert Taylor Sent: Monday, 17 September 2012 9:01 AM To: [email protected] Subject: [rt-users] Admin changing user passwords. Hi everyone. I logged in as admin and looked at the user list in order to change a users password. The strange thing is that the admin page requires the admin to know the users current password in order to reset it. Is there a way for an admin to reset the pass without knowing the original user pass? Thanks. Robert -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
