Hi all, Is there a way to hide specific custom field(s) history entries from the ticket display section? I'd basically like to only hide any entries added for 'multiple IPs' custom field(s) as it creates one entry per IP and makes for long long entries seen at the ticket display.
I know there's a way to do this via CallBacks and skip transaction but this only seems to apply for the type of transaction, i.e: comment, reply, resolve, etc. Does anyone have an idea on how I could do this? Thank you all -- View this message in context: http://old.nabble.com/Hide-history-entries-from-ticket-display-tp34472560p34472560.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
