On 17/10/12 00:35, Kevin Falcone wrote: > On Mon, Oct 08, 2012 at 11:51:30AM +1100, Tom Robinson wrote: >> It looks as if the Command by Mail commands CC: and AddCC: can only be used >> for existing users. Is >> this configurable so that non-existing users may be added automatically >> using the command by mail >> commands? > It isn't configurable, but it would certainly be possible to patch it > so that if the user isn't found, it just calls AddWatcher with the > Email argument instead of the PrincipalId argument. > Thanks Kevin. With my limited experience with RT, are you implying I write some sort of scrip or actually patch the code somehow? Where would I begin with that sort of customisation?
-- Tom Robinson System Administrator MoTeC Pty Ltd 121 Merrindale Drive Croydon South 3136 Victoria Australia T: +61 3 9761 5050 F: +61 3 9761 5051 E: [email protected]
signature.asc
Description: OpenPGP digital signature
-------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
