On Thu, Nov 29, 2012 at 03:44:30PM -0600, Erich Prinz wrote: > Installed on Ubuntu 10.04 server and need to authenticate to the OD > running on a OS X 10.6.8 server. We currently have the users log into > the Ubuntu box via thin clients (LTSP) and utilize kerberos tickets > (PAM SASL) from the OD machine. Yet it seems even the simplest of > configs breaks RT.
> I've installed the RT::Authen::ExternalAuth plugin and have done a very basic > config. > > Adding Set($LogToFile , 'debug'); to RT_SiteConfig.pm breaks RT. Zero > response in the web gui and nothing (RT) gets logged in > /var/log/syslog or /var/log/messages after restart of the web server. Does the default of /opt/rt4/var/log/rt.log exist and is the file writable? Depending on your apache configuration, RT's complaint about writing to that file may be eaten. Try just logging to $LogToScreen instead so that it ends up in the normal apache logs. > RT: RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind: > LDAP_INVALID_DN_SYNTAX 34 > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:495) This implies your server probably doesn't like > 'user' => 'admin', > 'pass' => 'xxxxx', This format for username. You may need to use a full DN format, depends on the server. You can test with a tiny Net::LDAP script or the command line ldapsearch program. -kevin
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