Hello there,
I have a RT4 system running on Debian Squueze, installed via Backports
according to the install howto. So far, everything works fine, but when
it comes to plugins, the hassle begins.
I tried to get several plugins to work without success. As an example, I
will focus on the Calendar plugin here.
I installed the plugin via perl makefile.pl, make, make install which
worked fine. The installation routine asked me for the path to RT.pm.
which in my case was /usr/share/request-tracker4/lib.
After adding
# Plugins
Set(@Plugins,(qw(RTx::Calendar)));
# Calendar Plugin
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);
in a separate file in RT_SiteConfig.d and updating via
update-rt-siteconfig-4 and restarting Apache, the Calendar plugin was
loaded and could be chosen in the frontend.
The problem begins now: As soon as chosen to being displayed, in the
frontend an error occures:
"An internal RT error has occurred. Your administrator can find more
details in RT's log files"
Well, the log says
[error]: could not find component for path 'MyCalendar'
(/usr/share/request-tracker4/lib/RT/Interface/Web/Handler.pm:209)
and now I'm stuck as the accprding line says nothing to me. Has anybody
dealed with the same issue?
Thanks in advance and kind regards, Patrick
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